ABOUT US

Vai Fácil is a carbon neutral logistics startup specialized on the last mile, ship from store and reverse logistics for e-commerce. We perform with agility, adaptability and safety to provide the best delivery experience for our clients and partners.

We incorporate ESG initiatives in our business management and strategies and we are committed to shaping the future of the last mile logistics by building a low-carbon and socially inclusive economy.

As a result, we adopt a policy of sustainable purchases, we are Zero Waste certified as well as a certified B Corporation.

Would you like to know more? Come and meet us!

vai-facil-quem-somos

FOR YOUR BUSINESS

Fast, agile, dynamic and
more sustainable deliveries
for your e-commerce.

empresas-icone

PARTNERS DRIVERS

Here at Vai Fácil you can be our partner! Make deliveries for us to increase your personal income!
motorista-icone

FOR YOUR BUSINESS

Fast, agile, dynamic and
more sustainable deliveries
for your e-commerce.

empresas-icone

PARTNERS DRIVERS

Here at Vai Fácil you can be our partner! Make deliveries for us to increase your personal income!
motorista-icone

ALGUNS DOS NOSSOS CLIENTES

WHAT WE OFFER

Entregas Expressas

EXPRESS DELIVERIES

We deliver your orders directly from our distribution centers and Ship from Store in the shortest time possible-same-day, Next-day or custom delivery schedules in Rio de Janeiro, São Paulo and Belo Horizonte, including to and from high-risk locations.

 
Modais
MODALS
Our deliveries are made through more sustainable multimodal transports with the use of electric vehicles, bicycles, motorcycles, utilitary cars operated on natural gas (neutralizing the residual CO2 released), or on foot. In addition, our transhipments are electrical (zero CO2).
FULLFILMENT I DARKSTORE
More agility and efficiency for your logistics. We offer strategic locations in urban centers for storage, sorting and last mile distribution for your business.


EASY REVERSE LOGISTICS
Our reverse logistics is pre-sheduled with our clients for a fast, convenient and hassle-free home collections for exchanges or returns.
TRACKING
Follow the status and location of your order while in transit.
TECHNOLOGY / INTEGRATION
The system we own supports new integrations according to the needs of each of our clients. We are integrated with the main platforms in the market: Intelipost, Vtex, Vnda, etc.
HUMANIZED CUSTOMER EXPERIENCE
The focus of our team is to assist our clients in an agile and efficient comunication based on empathy. At Vai Fácil you speak to real people and not to robots or voice recordings.

WHAT WE OFFER

Entregas Expressas
EXPRESS DELIVERIES
We deliver your orders directly from our distribution centers and Ship from Store in the shortest time possible-same-day, Next-day or custom delivery schedules in Rio de Janeiro, São Paulo and Belo Horizonte, including to and from high-risk locations.
Modais
MODALS
Our deliveries are made through more sustainable multimodal transports with the use of electric vehicles, bicycles, motorcycles, utilitary cars operated on natural gas (neutralizing the residual CO2 released), or on foot. In addition, our transhipments are electrical (zero CO2).
FULLFILMENT I DARKSTORE
More agility and efficiency for your logistics. We offer strategic locations in urban centers for storage, sorting and last mile distribution for your business.


EASY REVERSE LOGISTICS
Our reverse logistics is pre-sheduled with our clients for a fast, convenient and hassle-free home collections for exchanges or returns.
TRACKING
Follow the status and location of your order while in transit.
TECHNOLOGY / INTEGRATION
The system we own supports new integrations according to the needs of each of our clients. We are integrated with the main platforms in the market: Intelipost, Vtex, Vnda, etc.
HUMANIZED CUSTOMER EXPERIENCE
The focus of our team is to assist our clients in an agile and efficient comunication based on empathy. At Vai Fácil you speak to real people and not to robots or voice recordings.

O QUE FALAM SOBRE NÓS

Camila Vieira
Camila Vieira
2024-05-04
Me deram um retorno mtu rápido.
Valeria Luján
Valeria Luján
2024-05-04
Olá, Minha experiência foi muito positiva. O atendente foi extremamente cortês e eficiente, e consegui resolver meu problema de forma rápida e eficaz. A comunicação foi clara e objetiva, o que facilitou muito o entendimento. No geral, estou muito satisfeita com o serviço prestado.
Andréa M. Lima
Andréa M. Lima
2024-05-03
Tatiana foi super atenciosa!
Andrea Pacheco
Andrea Pacheco
2024-05-03
Além de super atenciosos e educados, agilizaram a minha entrega e solucionaram os problemas que a loja Osklen não resolveu! Nota dez para o atendimento e solução !
Alexandra Witte
Alexandra Witte
2024-05-03
Após ter um engano na entrega, o atendimento da empresa, prestado pela Tatiana, foi excelente, muito cordial e empático. O problema foi resolvido em cerca de 3 horas.
Sheila Leiroz
Sheila Leiroz
2024-05-02
Tive um imprevisto na entrega, mas logo que entrei em contato, fui prontamente atendida pela Sra. Tatiana. Obrigada 🌹
Caroline Anjos
Caroline Anjos
2024-04-30
Agilidade e rapidez com a ocorrido. Super satisfeita com atendimento.
Canil Canes Venatici Labrador Retriever
Canil Canes Venatici Labrador Retriever
2024-04-29
A responsável pelo atendimento foi muito prestativa, tanto para resolver o problema quanto o depois

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